杭州英語(yǔ)培訓(xùn)哪家好

1. 早上好/下午好/晚上好
Good morning /afternoon/evening.
2. 再見(jiàn)
Goodbye./See you./So long.
3.樂(lè)意為您效勞。/不客氣
My pleasure./ You are welcome./ Not at all.
4. 我明白了。
I see. /I got it. / I understand.
5. 我不明白。
I don’t understand/I can’t follow you.
6.您可以再說(shuō)一遍嗎？
Pardon? /I beg your pardon/Can you say it again?
7. 沒(méi)問(wèn)題
No problem. /All right.
8. 這邊請(qǐng)。
This way ,please.
9. 請(qǐng)您先走/請(qǐng)跟我來(lái)
After you. /Please follow me.
10. 這是您的嗎？
Is this yours?
11. 給您。
Here you are.
12.祝您旅途愉快。
I hope you have a good/nice trip.
13. 您好，我可以為您做什么？
Hello, what can I do for you? /May I help you?
14. 對(duì)不起，我的英文不太好，請(qǐng)您講慢點(diǎn)好嗎？
I’m sorry.  My English is poor. Could you please speak more slowly?
15.對(duì)不起，我聽(tīng)不懂您的問(wèn)題，請(qǐng)稍等，我請(qǐng)其他員工為您服務(wù)。
Sorry, I can’t understand/follow you. Wait a moment please, I will ask others to help you.
16. 請(qǐng)您稍等一下好嗎？
Would you please wait for a moment?
17. 對(duì)不起，讓您久等了。
Sorry for keeping you waiting so long.
18. 請(qǐng)跟這位小姐走。如果您還有其他問(wèn)題，請(qǐng)向工作人員反映。
Please follow the young lady. If you have other questions, please contact our staff.
19.我們將盡力為您解決。
We will try our best to solve the problem for you.
20. 對(duì)不起，您乘坐的航班因天氣原因/機(jī)械原因/能見(jiàn)度低/大暴雨延誤了。
I am sorry to tell you that your flight has been delayed due to bad weather condition/mechanical trouble/poor visibility /torrential rain.

21.對(duì)不起，您乘坐的航班因機(jī)械原因取消了。
We’re terribly sorry. Your flight has been cancelled due to mechanical trouble.
22.我們還在等**新的天氣情況。
We are waiting for the latest weather report.
23. 這個(gè)航班由于天氣原因延誤到12：30分。
The flight has been delayed to12:30due to bad weather.
24.飛機(jī)什么原因延誤？
What’s the cause of the delay?

25.由于航空管制的原因您的航班還沒(méi)有確切的時(shí)間，請(qǐng)您先稍等一會(huì)兒，如果有了進(jìn)一步的消息我會(huì)馬上通知您。
We don’t have an exact time for departure at present due to air traffic control.  Please wait for a moment.  If we have any further information, we will inform you immediately/we will let you know.
26.對(duì)不起，由于天氣原因而造成了航班延誤，一旦天氣好轉(zhuǎn)，飛機(jī)馬上起飛。
Sorry.  The flight has been delayed due to bad weather.  It will take off as soon as the weather changes.
27.班機(jī)延誤多長(zhǎng)時(shí)間？
How long will the flight be delayed for?
28.對(duì)不起，我們現(xiàn)在還沒(méi)有確切的時(shí)間
Sorry, we don’t know the exact time at present.

29.這班機(jī)會(huì)延誤嗎？
Will the flight be delayed?
30.請(qǐng)保管好您的行李標(biāo)簽。

Plese keep your baggage tags.
31.您持的是哪家航空公司的票？
What airline are you on?
32.感謝您乘坐海南航空的班機(jī)。再見(jiàn)！
Thank you for flying on Hainan Airlines’ flights. Good-bye!
33.請(qǐng)出示您的機(jī)票和護(hù)照。
May I see your ticket and passport, please?
34. 乘坐的航班在哪個(gè)柜臺(tái)辦理乘機(jī)手續(xù)？
Which is the check-in counter for this flight?
35. 您乘坐的航班在值機(jī)18號(hào)柜臺(tái)辦理乘機(jī)手續(xù)。
You should check in at Counter No.18.
36.您在15號(hào)值機(jī)柜臺(tái)可以辦理海航當(dāng)日任意航班。
You can check in any flight of HNA on the same day at Counter 15.
37. 小姐，乘機(jī)手續(xù)在航班起飛前半小時(shí)已停止辦理了。
Miss, the check-in has been finished half an hour before departure.
38.我們無(wú)法為您辦理乘機(jī)手續(xù)。
We can’t check in for you.
39.對(duì)不起，您已錯(cuò)過(guò)本次航班乘機(jī)手續(xù)的辦理時(shí)間。
Sorry, you have missed the time for check-in.
40.這是您的登機(jī)牌、行李簽和超重費(fèi)收據(jù)。
This is your boarding pass, baggage label and the receipt for excess baggage.

41. 沒(méi)有三位一起的座位了。我盡量為您安排相鄰的座位。
I’m afraid we are unable to offer your party seats together at present. I would like to arrange the seats for you all as close as possible.
42. 我已為您留好登機(jī)牌，請(qǐng)您交逾重費(fèi)后憑收據(jù)換取。
I have reserved the boarding pass for you. You may get it with the receipt of excess baggage.

43.本次航班由波音737執(zhí)行。
This flight is served by Boeing-737.
44. 本次航班由76座的支線飛機(jī)執(zhí)行。
This flight is taken by a 76-seat feeder-line aircraft.
45. 不用擔(dān)心，您有足夠的時(shí)間中轉(zhuǎn)航班。
Don’t worry. You‘ll have enough time to make your connection.
46. 你明天還有一個(gè)中轉(zhuǎn)航班，需要我們幫您安排住宿嗎？
You will make a connecting flight. Do you need us to arrange accommodation for you?
47. 您今晚必須要再取出行李，明天再重新托運(yùn)。

You have to retake your bag tonight. Then check in it again tomorrow.
48.您的包里有易碎品嗎？
Is there any fragile item/article in your bag?
49.您必須**安檢，才能登機(jī)。
You have to pass the security check，then go to board.
50. 您這件行李過(guò)大，必須托運(yùn)。
This bag is too big. I am afraid you have to check it.
51.請(qǐng)確認(rèn)您的證件和登機(jī)牌。

Please check your passport and boarding pass.
52.請(qǐng)您趕快過(guò)安檢，現(xiàn)在已經(jīng)登機(jī)了。
Please hurry up to pass security check, it’s boarding now.
53.如果你有任何問(wèn)題，請(qǐng)撥打這個(gè)電話。
If you have any problem, please call this number.
54. 請(qǐng)問(wèn)您有行李要托運(yùn)嗎？
Do you have baggage to check in?
55.這件行李可以隨身攜帶嗎？
Is this baggage a free carry-on item?
56.體積超過(guò)20×40×55厘米，重量超過(guò)5公斤的行李都需要辦理托運(yùn)手續(xù)，不能隨身攜帶。
Any baggage with its bulk exceeding 20 X 40 X50 CMor its weight exceeding 5 kgs can’t be taken as  carry-on items, need to be check in .
57. 請(qǐng)將行李中的貴重物品和易碎物品取出。
Please take out the valuables and fragile items.
58. 您行李內(nèi)有些什么物品？
May I know what’s inside the bag?
59.這件行李內(nèi)有玻璃制品。
There are some glass items in the bag.
60.我有一個(gè)手提電腦在箱內(nèi)。
I have a portable computer in the case.

61.酒類(lèi)必須托運(yùn)。
Alcoholic drinks must be checked in.
62. 這個(gè)箱子不能作為行李托運(yùn)。
This suitcase can not be checked in.
63. 這件行李只能辦理貨運(yùn)。
This baggage can only be shipped as cargo.
64.請(qǐng)到海航貨運(yùn)中心辦理貨運(yùn)手續(xù)。
Please go to the HNA’s Cargo center for shipment.
65.請(qǐng)問(wèn)您的行李需要保險(xiǎn)嗎？行李保險(xiǎn)每件10元。
Do you need to buy insurance for your baggage? Each item costs 10 Yuan.
66. 行李保險(xiǎn)是自愿購(gòu)買(mǎi)的。
Baggage insurance is optional.
67. 請(qǐng)將行李放到傳送帶上。
Would you please place your bags on the conveyor belt?
68.對(duì)不起，您的行李把手已損壞，請(qǐng)?jiān)诖颂幒灻?，證明航空公司對(duì)您行李已有的損壞不負(fù)賠償責(zé)任。
Sorry, the handle of your bag is broken . Please sign your name here. The airlines will not be responsible for damage or breakage.
69.您的行李中有易碎物品，如果您堅(jiān)持要辦理托運(yùn)手續(xù)，請(qǐng)?jiān)诖颂幒灻?，證明航空公司對(duì)您行李內(nèi)物品的破損不負(fù)賠償責(zé)任。
There is a fragile item in your case. If you want to check in, Please sign your name here. The airlines will not be responsible for damage or breakage.
70.您的寵物托運(yùn)需要免疫證明，并按逾重行李交納逾重費(fèi)。
You have to show the pet’s papers for quarantine inspection, and we will charge your pet as excess baggage.
71.就這些了嗎？
Is that all ?
72. 您的行李需要打包，請(qǐng)到藍(lán)色燈箱處打包，費(fèi)用自理。
Your bags need to be packed. Please get it packed at the blue light box over there. You have to pay for the packing service.
73.您的行李屬晚到行李，請(qǐng)您在此處簽名，我們將盡量為您裝上本次航班。
Your baggage is late. Sign your name here. We will try to load it.
74. 您的行李超重了10公斤，恐怕我得向您收費(fèi)。
Your bags are 10 kilos overweight, I am afraid you have to pay for the overweight.
75. 行李逾重費(fèi)的標(biāo)準(zhǔn)為公布票價(jià)的1.5%，您得交納200元。
The charge for excess baggage is calculated by 1.5% of the standard ticket fare for economy class. So you have to pay 200 yuan.
76.請(qǐng)到對(duì)面補(bǔ)票柜臺(tái)交納逾重行李費(fèi)。
Please pay for the excess baggage at the opposite ticket counter.
77.安檢人員要檢查您的行李。
The security checker want to check your baggage.
78.您需要什么樣的座位？
What kind of seats do you want ?
79.靠窗的位子還是靠過(guò)道的？
Which do you prefer to，aisle seat or window seat?
80.我想坐在機(jī)上安全出口處。
I want to sit by the emergency exit.

81.對(duì)不起，所有靠窗的座位都沒(méi)有了。
I’m afraid all the window seats have been taken.
82.**前排靠過(guò)道的座位還有嗎？
Is the first row aisle seat still available?
83.3號(hào)登機(jī)口在**安檢后往右轉(zhuǎn)。
Gate3 is on your right after the security check.
84.8號(hào)登機(jī)口在**安檢后往左轉(zhuǎn)。
Gate8 is on your left after the security check.
85.10號(hào)登機(jī)口在**安檢后左轉(zhuǎn)，走到盡頭乘電梯到一樓。
Go through the security check and turn left, take the moving staircase at the end of the hall, then you will find Gate 10.
86.國(guó)際航班值機(jī)柜臺(tái)在大廳左拐角。
The check-in counter for International flights is on the left corner of the hall.
87.頭等艙休息室的服務(wù)員已出來(lái)迎接您，請(qǐng)稍等一下。
The service agent of the VIP Lounge has come to meet you, please wait a moment.
88.請(qǐng)到對(duì)面的柜臺(tái)交機(jī)場(chǎng)建設(shè)費(fèi)，然后**安全檢查。
Pay the airport-tax at the opposite counter, then go through the security check.
89.順大路往下走2公里就是海航貨運(yùn)中心。
Go along the road for 2 kilometers, then you can get to the HNA’sCargoCenter.
90.我們可以為您提供300元的補(bǔ)償。
We can give you 300yuan as compensation.
91. 我們可以為您改簽?？谥翉V州的航班，再改乘CZ3881由廣州至北京.
We can endorse the flight fromHaikoutoGuangzhoufor you, then you may take the flight CZ3881 fromGuangzhoutoBeijing.
92.票價(jià)差額為1300元，需要您自理。
The balance of the fare is 1300yuan, you have to pay it by yourself.
93.由于機(jī)型有變更，我們無(wú)法為您提供頭等艙座位，只能提供經(jīng)濟(jì)艙座位。
Because of the change of the aircraft, we cannot give you the first class seats but economy seats.
94.我們將為您退回頭等艙和經(jīng)濟(jì)艙的票價(jià)差額，并為您安排**前排的座位。
We will return to you the balance between the first class and the economy class, and locate you in the forward section.
95.我有聯(lián)程的航班，如果不準(zhǔn)時(shí)乘機(jī)，聯(lián)程航班就誤機(jī)了。
I have a connecting flight, if I  cannot get the flight on time, it will be missed.
96.如果您要求退票，我們將收取50%的退票費(fèi)。
If you want to refund your ticket, we will charge you 50% of fares.
97.您可以保留這張機(jī)票，自購(gòu)票日起一年內(nèi)可以改簽海航任何一班前往廣州的航班。
You can keep this ticket and endorse any flight to Guangzhou of HNA within the year since the issue date.
98.因經(jīng)濟(jì)艙已滿座，我們?yōu)槟才帕艘粋€(gè)頭等艙座位。
Because the economy seats are not available, we locate you in the first class seat.
99.您仍然享受經(jīng)濟(jì)艙待遇。
You still enjoy the treatment of the economy class.
100.別擔(dān)心，我們會(huì)盡力把您改簽另一個(gè)航班。
Don’t worry .We’ll try to put you on another flight as soon as possible.

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